We're here to help answer your questions!  If you have questions that are not answered here or you would prefer to speak with a person directly, please don't hesitate to reach out online or via phone at 864-202-2649.

What is animal assisted therapy all about?

Because everyone is different, therapy is different for everyone!  In general, you may expect to share what is going on in your life, explore your history and personal stories, and share feedback from previous sessions and the skills you've been practicing.  Depending upon your needs,  therapy might be short-term and cover a single concern or longer-term to address challenging patterns and ongoing growth and development. 

Animal Assisted Therapy provides a complement to traditional counseling by including a friendly and calm animal in the room.  Often, the presence of a trained therapy dog provides an environment that is conducive to the vulnerability and support necessary to the counseling process.  Additionally, specific interventions using the animal may be integrated into counseling.  These will vary from person to person depending upon treatment goals.  Overall, the research supports several possible benefits of Animal Assisted Therapy:


What is a free initial consultation?

A free initial consultation is a phone or video call of up to 15 minutes to allow you to meet your social worker, ask questions, learn about our services, and decide if M3 Counseling is the best fit for you before you answer questions about what brings you to us.  Because the relationship with your social worker is a tremendously important component of the therapeutic process, M3 Counseling offers a free initial consultation for all services. During the initial consultation, you may share as little or as much information as you like. 

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 How can animal assisted therapy help me?

Therapy at M3 Counseling can provide you with support and a safe space to develop calming skills, coping strategies, problem-solving skills, and enhanced communication skills to address areas such as:

Your therapist can provide a fresh perspective regarding complex problems, hold space to process difficult concerns, and assist in identifying and changing patterns that are not currently serving you well.

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How can couples counseling help us?

Couples Counseling at M3 Counseling can provide you and your partner with support and a safe space to develop and reinforce a secure partnership including:

Your therapist utilizes the research and principles identified in the Gottman Method Couples Therapy.

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Is my information private?

Privacy and confidentiality are some of the most important requirements of your relationship with your therapist.  All information shared with M3 Counseling is kept private and confidential with the following exceptions:

Please see details regarding our Privacy Policy here.

Do you accept my insurance?

M3 Counseling accepts insurance for individual counseling services only.  We currently accept the following types of insurance:

We will also provide a superbill upon request if you wish to utilize your out of network resources through an insurance company not listed above.  Please reach out to your insurance company to request information about your out of network options.

Do you accept my insurance for couples counseling?

M3 Counseling accepts insurance for individual counseling services only.  M3 Counseling does not accept insurance for couples counseling.  We have come to this decision after weighing a multitude of pros and cons.  As Krista's specialty has evolved over the years, we have come to the conclusion that couples counseling does not fit the medical model and therefore cannot be ethically billed to an insurance company.  For this reason we also do not offer superbills for couples counseling.

What is your cancellation policy?

M3 Counseling requests cancellation at least 48 hours in advance of your scheduled appointment and will do our best to offer the same to our clients.  There is no charge for appointments that are cancelled with appropriate notice.  Should you need to cancel a session less than 24 hours in advance of your scheduled appointment or fail to show up, there is a cancellation fee.  

What payment methods do you accept?

We accept payment via cash, credit, debit, and Health Savings Account (HSA) or Flexible Spending Account (FSA) cards. 

What is the best way to reach you?

Please feel free to reach out via our contact form here or by phone at (864) 202-2649.  We work hard to respond to our contacts and messages as quickly as possible and within two business days.